An argumentative Delphi survey on various possible developments of the retail ecosystem in the long-term (2040) is now closed.

On the consultation platform, participants reacted to a set of statements formulated as if they were taking place in the year 2040. They cover different aspects related to: retail interfaces; consumers’ behaviours, attitudes and preferences; retail spaces, environments, and services; sustainable commerce, transformations in supply chains, warehousing, logistics and delivery. For each statement, you will be asked to provide an estimate of the likelihood of the statement happening and select or propose arguments that support your assessment.

The results of this Delphi consultation will underpin the development of scenarios for the EU retail ecosystems in 2040, which will be developed in Spring 2022.

The survey is carried out by Institutul de Prospectiva.

On behalf of DG for Internal Market, Industry, Entrepreneurship and SMEs, we would like to thank you for your support.